Last week both Lloyd announced that it would close 150 branches (7% of its 2,250 branches) and shed some 9,000 jobs (the bank has incidentally already shed 43,000 jobs since the largely bank driven financial crash back in 2008). Vince Cable, Secretary of State for Business, Innovation and Skills is apparently going to write to UK banks to demanding that the banks commit to keeping ‘the last branch in town’ open.
Sadly it’s a little late as a growing number of communities in Wales which already have no bank (21 as of March 2012), and the forty-seven which only have one bank, as noted by the Campaign for Community Banking Services. The problem of closing banks affects all parts of Wales, while it is more readily identifiable in rural communities; but it also affects our urban areas as well – inconveniencing both personal and business customers.
Locally in Newport there has been a stealth-like closure of local high street banks - Caerleon’s HSBC branch in Backhall Street (closed on 2nd November 2012) – despite a campaign to save the small town’s only bank from closure, which had gained the support of hundreds of people who signed a petition against the closure. HSBC had already closed the next nearest branch to Caerleon, on Caerleon Road, in St Julian’s (which was closed June 2011) – so much of listening to their customers.
While Lloyds is in the frame for the next raft of closures, HSBC has already systematically closed branches across much of Wales - Presteigne, (which closed on Friday 9th March 2012) despite over 500 people signing a petition against the closure), and Blaenafon, in Torfaen (which closed on the 11th May 2012) despite over a 1,000 people signed a petition against the closure of what was literally the last bank in the town). The excuse was that both banks had seen a significant decline in the numbers of customers using their services and the branches were no longer commercially viable.
Campaigners against bank closures rightly claim that businesses in an area where a bank closes suffer and that residents (especially the elderly) who are reliant on public transport to bank in a nearby town are disadvantaged. Just for the record HSBC had closed six branches in Wales between September 2010 and December 2011, including Llandysul, Ceredigion, and Llanrhaeadr-ym-Mochnant in Powys.
The company has closed 17 "under-used" banks in Wales (since 2009) in both urban and rural areas. HSBC, Barclays and the rest have been quietly closing small rural banks in recent years, and NatWest and Barclays have also reduced bank opening hours. The British Bankers' Association says more customers now go on-line and banks must examine branch-running costs.
Despite the spin this is about nothing more than cutting running costs, the banks have little (or no concern) for their relatively unprofitable personal customers or the concerns of their local business customers or our smaller communities. As noted by the US Senate, some banks have other more pressing interests than those of their domestic customers like helping to launder money for drug dealers, dictators and terrorists, so much for being a local bank.Local banks are good for the high street and local communities, they help to promote vitality and vibrancy and make it easier for local businesses to operate. Local businesses to a degree benefit from the existence of local high street branches by picking up passing trade from bank customers. Once local bank branches close, the impact will be felt locally especially by older residents and local business owners who have to trek further and further to pay in their taking and the subsequent drop in passing trade.
It is of course important to remember that one result of the demise of the regional banks was the rise of the big 4 banks which led to the growth of the reckless casino banking and cheap credit that brought about the financial crash. When you factor in the ruthless Post Office closure programme that has been pushed through by the last Labour Government and the current Con - Dem coalition government prior to the privatisation of the Post Office which in turn was preceded by the rapid floatation and rapid demise of most of our building societies you can clearly see how we got here - sorting the mess out is not going to be easy.