The
old man (who had been in some pain and discomfort) finally got a bed at ten
past five (in the morning), after ten and a half hours wait in the assessment
unit, the doctors came around at half five, but decided to let him sleep a bit
more, after talking to his wife. The previous evening assessment unit was full at six pm and stayed
full until well after eleven pm with some patients temporally bedding down for the
night until beds became free. In the dry heat dehydration looked like it was
taking a steady toll of the old and not so old. The search for beds (in the
large hospital) was pretty much constant with the phones quietly being manned
in the background as staff worked hard to match patients with beds. The staff
in the assessment unit; were superb, but they all looked tired and run ragged
by the heat (along with everyone else). They barely paused quietly moving from
one patient to the next, checking on medications, liaising with tired (but
young) doctors, who had been on their feet for hours and checking the patients
and reassuring relatives. Previously the ambulance arrived just outside its two
hour window, the ambulance staff had also looked tired but were incredibly
professional and gentle working expertly to move the old man out of the house
and into the ambulance, constantly reassuring him and his family. Before that the
Doctor once called had been swift and had set the wheels in motion, so that the
patient note was ready for collection from the surgery to be taken with the
patient to the hospital. Whatever the faults with the NHS and there are more
than a few, it’s not the staff, the spirit (of the NHS) may appear weak but the
flesh is more than willing.
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